Please check tickets on delivery, as mistakes cannot be rectified at a later date.

• Once the purchase of tickets is complete and confirmation received tickets can not be exchanged or refunded unless/otherwise the show being cancelled.
  
  
• Tickets will be delivered to the address provided by you. Please note that delivery will be subject to an additional charge for postage and packing as stated on our web site.
  
  
• If you are collecting your tickets from the box office please make sure you have your acknowledgement of order and your credit/debit card (used to make the booking) with you. You will only be able to collect your tickets one hour prior to the Event starting.
  
  
• Intime Tickets act as an agent and has no control over the event.
  
  
• Tickets are sold subject to the Theatre /Event Management's rights. The Theatre /Event Management reserve the right to alter the cast without prior notification, to make alterations to the advertised arrangements and to refuse admission.
  
  
• Latecomers may be asked to await admission until a convenient break.
  
  
• If tickets are re-sold or transferred for profit or commercial gain by anyone other than the Promoter, Venue Management, Intime Tickets or one of their authorised sub-agents, it will become invalid and the holder may be refused entry to or ejected from the venue.
  
  
• Images used are for illustrational and informational purposes only.
  

Hotel rooms are mainly supplied by CNG Hotels LTD, a private Dublin-based hotel distribution company All the hotel rooms are guaranteed, we only display rooms which are available. We operate, with our partners a real-time reservations system.
If we do not have rooms available at the requested destination we will return a message stating that. All bookings are pre-paid by credit card at the time of booking and confirmed by e-mail to the address you supply.

• Bookings may be cancelled or changed for a $20 fee, up to 6:00 p.m. on the day of arrival.
  
  
• To cancel, you must access the cancellation option on the LondonTheatreBoxOffice.net hotel web site or call the help desk number on your hotel confirmation e-mail and quote the booking confirmation number. All cancellations and changes made to your reservation after 6pm on the arrival date of your reservation mean that your payment will not be refunded.
  
  
• Cancellations/changes must be made through the web site or help desk and NOT directly to the hotel, they are not valid and full payment is applied.
  
• If there is any problem with the hotel or booking you must call, on or before arrival at the hotel, our dedicated 24/7 emergency helpline on:
  USA:  1 8882034292
  UK:   0871 8718006
  Europe and all others:   +353 214518938
  
• Please quote your confirmation number and we will do all we can to correct the problem.
  
• Please note, problems cannot be rectified afterwards.
  

A. What information is sought after when visiting the site and when ordering?

When you order with LondonTheatreBoxOffice.net, you will be asked a few personal questions, such as name, address, phone number, E-mail address.
Why do we need this information?

We need your address to be able to send you invoices, order confirmation and tickets.

We need your e-mail address, to be able to send you the receipts of orders. If you do not wish to receive any newsletters, you can cancel these mailings. Look below at Newsletters and received information.

We need your phone number in case we have to reach you quickly, e.g. if we are unable to deliver ordered tickets.

We register domain names and IP addresses for use in internal statistics.

B. Newsletters and received information:

Anyone ordering on LondonTheatreBoxOffice.net will be able to receive newsletters and information regarding events and tickets. You will always be able to cancel such information, by following the instructions at the end of the newsletter or simply unsubscribe on the site itself.

C. Sharing of information with others:

LondonTheatreBoxOffice.net will only share information concerning you as a client with a third party if a task has to be executed by this third party. We will only give out information when it is absolutely necessary in order to execute a task. It may also be of interest to make use of external consultants in connection with market surveys or similar. All information shared with a third party is protected by confidentiality agreements. The information will not be used commercially nor used by the third party more than absolutely necessary in order to execute a task requested.

D.

LondonTheatreBoxOffice.net does not sell names, e-mail addresses or any other customer profile information to a third party. Nor do we have any intention of doing so in the future.

E. Links:

This web site contains links to other web sites. Note that by clicking on one of these links, you will automatically go to another web site. We recommend that you to look at their terms and "privacy statements", as they may differ from our practice.

F. Safety:

This site has implemented a number of safety precautions to prevent loss and damage, as a consequence of gathered or transferred information. We utilise Secure Socket Layers (SSL) technology to secure the information registered at LondonTheatreBoxOffice.net. Credit card details will never be transmitted decrypted over the Internet. All stored information concerning our clients is protected behind a firewall.

G. Notification of Changes:

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.

H. Legal Disclaimer:

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site